Domestic TravInsure – Specially designed for SpiceJet Passengers is an insurance program that TATA AIG General Insurance Company LTD offers to domestic passengers of SpiceJet.

This program is especially designed with domestic travelers needs in mind and is available via SpiceJet online booking system. Please note that the program was launched on 8th May 2007 and is not available for flight bookings prior to that date.

You can purchase Domestic TravInsure – Specially designed for SpiceJet Passengers while booking your flight/s on internet through www.spicejet.com.

Any Indian domestic passenger traveling within India can purchase Domestic TravInsure – Specially designed for SpiceJet Passengers while booking their flight/s on www.spicejet.com.

Foreigner passengers holding passports of any other country other than India can purchase Domestic TravInsure – Specially designed for SpiceJet Passengers if they have a work permit in India and are traveling within India.

Yes, the passenger must be at least 2 years on the date of travel. The Maximum age is 70 years of age as on date of travel.

No, Domestic TravInsure covers the passenger/s for a period of 30 days from the date of inception of policy which is the date commencement of journey on SpiceJet. Incase of a round trip purchased on SpiceJet the coverage will end with the return journey to the originating station or 30 days from the date of commencement of policy whichever is earlier. (If you are traveling one-way only, then the policy is valid till 30 days from the date of travel. Example - Suppose you are traveling Delhi – Mumbai on 1st Jan 2011, then you are covered till 30th Jan 2011, even though your travel with SpiceJet was completed on 1st Jan 2011).

But if you are coming back to origin, either by a return flight or connecting flight(s) with SpiceJet or any other traveling media, then the travel policy expires on the date on which you reach originating city.

Example-1 – If you are traveling from Delhi to Mumbai on 1st Jan 11 and returning back to Delhi on 15th Feb 11 your policy expires on 15th Feb 11 after completion of the travel.

Coverage like trip cancellation, flight delay is only limited to SpiceJet flights. Other coverage is applicable during the validity period of the policy.
For example if you are traveling From Delhi to Chennai on 1st Jan 07 via Mumbai. You take Delhi to Mumbai flight on SpiceJet and from Mumbai to Chennai you take another mode of transport other then SpiceJet, you would be entitled for benefit other than trip cancellation and flight delay which would only be restricted on SpiceJet flight. For other mode of transport you would be covered only for rest of the benefits.

Benefits will be paid to the Insured Person's bona fide legal heir in the event of loss of life under the Accident death and dismemberment Benefit. All other benefits will be payable to the Insured Person.

Contact Tata AIG at
Claims Department
Tata AIG General Insurance company Ltd.
A-501, 5th Floor, Building No. 4, Infinity Park,
Gen. A. K. Vaidya Marg, Dindoshi, Malad (E),
Mumbai, India - 400 097.

Visit our website :www.tataaiginsurance.in OR Email at customersupport@tata-aig.com OR Call our 24x7 toll free helpline 1800-266-7780 (Accessible from all lines) OR 1800-11-9966(Accessible from BSNL/MTNL Lines Only).

Domestic TravInsure is non-cancelable.

Domestic TravInsure premium is non-refundable.

Domestic TravInsure cannot be changed once issued even if you are postponing or extending your trip.

We encourage you to carry you to carry a copy of your Certificate of Insurance.

Your Domestic TravInsure was successfully processed if it is reflected on the Confirmation Page and in your SpiceJet Itinerary.

To get a copy, simply call at our Reservations Call Tata AIG Reservations

- At Toll Free No 1800 119966 from BSNL/MTNL Landline
- You may also call at these local helpline numbers in your respective cities from any other line :

Mumbai - 66939500 , Delhi – 66603500 , Bangalore – 66500001 , Pune – 66014156 , Chennai – 66841050 , Hyderabad – 66629882 , Ahmedabad - 66610201

Email at : customersupport@tata-aig.com,

Write to: Tata AIG General Insurance Co Ltd, Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office, Mumbai 400093

Mention your Certificate Number (if available), Full Name, Flight Booking Number, Travel Dates, Date of Purchase. The policy will be e mailed to the email address provided by you.

The Full Terms and Conditions of your Domestic TravInsure are available in our Policy Wordings

For more detailed information about the benefits available under Domestic TravInsure, please visit our Product Description and Policy Wording sections

Below is a quick summary of what these benefits mean:

Your Domestic TravInsure automatically changes to the new flight if your Return Flight is rescheduled by SpiceJet provided that it is with in 30 days of the policy commencement date.

You will be reimbursed for accidental medical expenses incurred as a result of a covered accident as per details in the Policy Wordings

If you meet with an accident during the trip the policy provides for medical expenses necessarily incurred for treatment up to the validity of policy which is 30 days from the commencement of the policy or return to originating city which ever is earlier.

No, Domestic TravInsure – Specially designed for SpiceJet Passengers does not cover sports and similar activities. For more details, please refer to the Policy Wordings.

The Trip Cancellation Benefit is only applicable for reasons covered in the full Policy Wordings.

Covered reasons include, but are not limited to, unforeseen emergencies such as illness, injury or death involving you, your travel companion and/or an immediate family member. Pre-existing Conditions are not covered.

No the policy does not cover any pre existing conditions or complications arising there from.

The Baggage loss coverage is available only if entire baggage has been lost while in custody of the common carrier .

Contact Tata AIG at
Claims Department
Tata AIG General Insurance company Ltd.
A-501, 5th Floor, Building No. 4, Infinity Park,
Gen. A. K. Vaidya Marg, Dindoshi, Malad (E),
Mumbai, India - 400 097.

Visit our website :www.tataaiginsurance.in OR Email at customersupport@tata-aig.com OR Call our 24x7 toll free helpline 1800-266-7780 (Accessible from all lines) OR 1800-11-9966(Accessible from BSNL/MTNL Lines Only).

Claims will be processed within 14 days after TATA-AIG has received all required documentation.

All claims must be submitted to TATA AIG within 30 days from the expiry of the policy.

Please send an e-mail to customersupport@tata-aig.com, or Call from a BSNL/MTNL landline at 1-800 -119966 or you may also call at these local helpline numbers in your respective cities from any other line : Mumbai - 66939500 , Delhi – 66603500 , Bangalore – 66500001 , Pune – 66014156 , Chennai – 66841050, Hyderabad – 66629882 , Ahmedabad - 66610201

The sole responsibility and liability of this policy lies with TATA AIG General Insurance Company Ltd alone. Please contact TATA AIG General Insurance Company Ltd only.