Corporate and Registered Office

Corporate Office: Registered Office:

SpiceJet Ltd.,
319, Udyog Vihar,
Phase IV,
Gurgaon - 122016
Haryana,
India.
Mobile : From outside India: +91 987 180 3333 +91 965 400 3333
From within India: 0987 180 3333 0965 400 3333

Murasoli Maran Towers,
73, MRC Nagar Main Road,
MRC Nagar,
Chennai- 600028,
Tamil Nadu.

Customer Care - Call Center (24 Hours) Group Desk (For bulk bookings of 10 Passengers or more)

Mobile : From outside India: +91 987 180 3333 +91 965 400 3333
From within India: 0987 180 3333 0965 400 3333

For any Feedback / Suggestions / Complaints, please email at custrelations@spicejet.com or Click here.

groupdesk@spicejet.com

Grievance Addressal -

For grievance, concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV write to the following:

Nodal Officer :

It is our endeavor to resolve all complaints at the first point of contact. However, if you do not receive any response within three (3) days or are not satisfied with the resolution of your complaint from Customer Relations (custrelations@spicejet.com), you may get in touch with our Nodal Officer by forwarding your complaint email along with the your complaint reference number at :

Nodal Officer: Ms. Pratima Rai
E-Mail: NodalOfficer@spicejet.com.
Work Timings : Monday – Friday – 0900 Hrs – 1800 Hrs

Appellate Authority :

In case you do not receive response from Nodal Officer within seven (7) days or are not satisfied with the resolution of your complaint from the Nodal Officer, you may get in touch with our Appellate Authority by forwarding your complaint email along with the your complaint reference number at :

Appellate Authority: Mr. Pradeep Shah
E-Mail: AppellateAuthority@spicejet.com
Work Timings : Monday – Friday - 0900 Hrs – 1800 Hrs


Please note that the Email IDs of Nodal Officer and Appellate Authority are specifically designated for grievance escalation purpose only. Emails related to subject matter other than grievance escalation should be sent to Customer Relations at custrelations@spicejet.com for appropriate response.