Spice Engage

SpicEngage, the In-flight Entertainment (IFE) System of SpiceJet, is currently available on 55 aircraft (both Q400 and Boeing). This complimentary In-Flight Entertainment System (IFE) is a first-of-its-kind from a low-cost airline in Indian aviation history. It allows users to use their own devices – like smartphones, iPads, and laptops – to connect with it.

Four simple steps to connect with the IFE:


Available content:

IFE offers the latest content available in the popular culture that our flyers relish. The content covers sections like Watch, Eat, Play, Read and Explore and promises to keep our flyers engaged through their journeys.

The details of each of these sections are as follows:

A. WATCH SECTION

WEB SERIES:

PERMANENT ROOMMATES
1. Permanent Roommates Season 1 Episode 1-5
2. Permanent Roommates Season 2 Episode 1-7

AAM AADMI FAMILY
1. The Aam Aadmi Family Season 1 Episode 1-5
2. The Aam Aadmi Family Season 2 Episode 1-7

WHAT THE FOLKS
1. What The Folks Episode 1-5

CARTOONS (#13 videos):

MIGHTY RAJU
1. Mighty Raju Cheeky Ka Dost & Mighty Raju Goa Adventure
2. Mighty Raju 100% Fun & Mighty Raju Ka Naya Dost
3. Mia Loves Mighty Raju & Mighty Raju Super Car
4. Mighty Raju Tiku the Menace & Mighty Raju Makoda Madness

CHHOTA BHEEM
1. Chhota Bheem Teen Bandar & Chhota Bheem Daant Ka Doctor
2. Chhota Bheem Keeda Trouble & Chhota Bheem Pack of Cards
3. Chhota Bheem Baby Boom Bheem & Chhota Bheem Fashion Fundas
4. Chhota Bheem Master cook Tun Tun & Chhota Bheem Get Well Soon Kalia
5. Chhota Bheem Gol Gol Rani & Chhota Bheem Ghost Train

SUPER BHEEM
1. Super Bheem Pigs Ki Toli & Super Bheem Rasa Brothers
2. Super Bheem Sean Ki Jadui Topi & Super Bheem Hot Air Baloons
3. Super Bheem Planet Aanch & Super Bheem Ratna Ke Rakshak_ENG
4. Super Bheem Rap Rap Toy Rap & Super Bheem Baby Kalia

SHORT VIDEOS

FILTERCOPY
1. Confusing Things NRIS Do – ENG
2. Types of Movie Goers – ENG
3. 7 Reasons Why Your Dad Is Your Best Friend – ENG
4. Things People With Tattoos Are Tired Of Hearing – ENG
5. Types Of Men You Meet On A Date – ENG
6. Types of Eaters – ENG
7. Absent Minded Things We All Do – ENG
8. Things Sisters Do – ENG
9. Thoughts You Have On Your First Date – ENG
10. Things People From Small Towns Are Tired Of Hearing – ENG
11. Things Skinny People Are Tired Of Hearing – ENG
12. Stuff Non-Drinkers Are Tired Of Hearing – ENG
13. 10 Struggles Of People Who Wear Glasses – ENG
14. Every Indian Cab Ride – ENG
15. Stuff Girls With Short Hairs Are Tired Of Hearing – ENG

SHITTY IDEAS TRENDING
1. Men The Real Victims Guess What She Wants
2. Men The Real Victims BOYS NIGHT OUT PART 1
3. Men The Real Victims BOYS NIGHT OUT PART 2
4. Men The Real Victims How Lucky Are YOU
5. Men The Real Victims Sunday Ke Funday
6. Fathers Day Final
7. Grass Is Greener On The Other Side Ep 1
8. Grass Is Greener On The Other Side Aaj Se Daru Band Ep 2
9. Grass Is Greener On The Other Side New Year Special Ep 03
10. Patni Vrata Pati
11. Checking Out Ke Side Effects
12. Sinha Vs Sinha
13. The Affair
14. The Anniversary Gift
15. Win Win Situation

STAND UP COMEDY

JEEVASHU AHLUWALIA
1. I'm Fat – ENG
2. Being Punjabi – ENG
3. Mah Lyf - Mah Rhulz – ENG
4. Facebook Ke Side Effects – ENG

AMIT TANDON
1. Women Are More Intelligent –
2. Tumko Mujh Mein Kya Achcha Lagta Hai – ENG
3. Indian Fathers, their Kids and Schools – ENG
4. Punjabi Famliy Problems – ENG
5. Indian Middle Class Symbols – ENG

ZAKIR KHAN
1. Zakir Khan Life Mein Chahiye Izzat – ENG
2. Zakir Khan Photo Kheechani Nahi Aati – ENG
3. Zakir Khan What Happens When You Fail In An Exam AIB Diwas – ENG
4. Zakir Khan When I Meet A Delhi Girl AIB Diwas – ENG

APPURV GUPTA
1. People in RelationShip – ENG
2. I'm proud to be an Indian – ENG
3. Bollywood & Love – ENG
4. Tablets, Laptops and Mobile Phones – ENG
5. Mario : Ek Prem Kathaa – ENG

B. PLAY SECTION

APPURV GUPTA
1. Clumsy Bird
2. Lights Off
3. Pacman
4. Soduku

C. EXPLORE SECTION

HOTMEALS
1. Breakfast
2. Lunch
3. Dinner
4. Chef's Choice
5. Snacks
6. Munchies
7. Beverages

ANCILLIARY SERVICES
1. SpiceStyle
2. SpiceVacations
3. SpiceRoute ( May 2017 – Jan 18)

D. READ SECTION

CITY GUIDES
1. Bangalore
2. Chennai
3. Delhi
4. Guwahati
5. Hyderabad
6. Kolkata
7. Mumbai

ABOUT THE AIRLINE
1. Aiming for the sky

AVIATION NEWS
1. Aviation revolution in the air

ABOUT THE CMD
1. One Man Show
2. Order to Boeing
3. Out Of The Box
4. React With Grace
5. Spicejet Looks To Soar Ahead


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SPECIAL ASSISTANCE

  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to custrelations@spicejet.com;
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
INCAD Form
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +919871803333/ +919654003333