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SpiceJet launches 10 new UDAN flights
Announces eight new flights connecting Gwalior
  • First and only airline to connect Gwalior with Hyderabad, Jammu, Bengaluru and Kolkata
  • Gwalior will be SpiceJet’s 11th UDAN destination
  • Announces launch of Bhopal-Udaipur UDAN flight
  • Announces 12 new flights to Madhya Pradesh – the ‘Heart of India’
  • Bookings open from 4th March

GURUGRAM, March 1, 2019: SpiceJet, the country’s favourite carrier, today announced the launch of eight new daily direct flights to the historic city of Gwalior in Madhya Pradesh. Gwalior, which was bagged by SpiceJet under UDAN III, will be the airline’s 11th destination under the regional connectivity scheme.

In addition to the eight new flights to Gwalior, SpiceJet has also announced four new daily flights connecting Bhopal including the Bhopal-Udaipur UDAN flight. These new flights reiterate the airline’s commitment to UDAN and direct connectivity besides on-boarding non-metros and smaller cities onto the national aviation map.

Gwalior will be SpiceJet’s 52nd domestic destination. SpiceJet will be the first and the only airline to offer daily direct flights on the Gwalior-Hyderabad-Gwalior, Gwalior-Jammu-Gwalior, Gwalior-Bengaluru-Gwalior and Gwalior-Kolkata-Gwalior sectors.

The announcement of the new flights to Gwalior was made at a grand event which was graced by Shri Narendra Singh Tomar, Hon’ble Minister of Rural Development, Panchayat Raj, Mines and Parliamentary Affairs, Government of India and Ajay Singh, Chairman and Managing Director, SpiceJet.

The Hon’ble Minister was handed over the first ticket for the Gwalior-Jammu/Hyderabad-Gwalior flight by Mr. Ajay Singh in the presence of other dignitaries thus announcing the new flights to SpiceJet’s 11th UDAN destination.

Ajay Singh - CMD, SpiceJet said, “In the last three days, SpiceJet has announced the launch of 16 new UDAN flights reiterating our commitment to providing air connectivity to the smaller towns and cities of India and our steadfast support to the government’s regional connectivity scheme. No airline has ever announced ten new UDAN flights in a day as we do today from this historic city of Gwalior.”

“We are committed to taking air services to every corner of India. SpiceJet is delighted to help fulfill the Prime Minister Narendra Modi’s vision of ensuring that every Indian can fly. We see tremendous potential in the routes that we will operate to Gwalior and I am sure that our new flights will provide a major boost to tourism and trade and contribute to the growth story of this landmark state.”

SpiceJet’s new flight connecting Bhopal include a daily direct flight on the Bhopal-Udaipur-Bhopal sector thereby connecting one city of lake to another city of lakes, Udaipur, under UDAN. Besides, the airline has also introduced a daily direct flight on the non-RCS sector Chennai-Bhopal-Chennai.

With the addition of these new flights from Gwalior, Bhopal and Jharsuguda (announced during the week), SpiceJet will be operating 39 daily flights under the regional connectivity scheme. This is the highest number of flights being operated by any Indian airline under UDAN.

SpiceJet had recently added Bhopal as its 50th domestic destination. The airline had introduced 18 direct flight services on the routes of Bhopal-Mumbai, Bhopal-Delhi, Bhopal-Surat, Bhopal-Jaipur, Bhopal-Ahmedabad, Bhopal-Hyderabad and Bhopal-Shirdi. SpiceJet has now further enhanced air connectivity to the capital city of Madhya Pradesh with the addition of two new direct flights.

The airline will be deploying its Bombardier Q-400 aircraft on all the ten UDAN routes and will be using its fleet of Boeing 737 for the two non-RCS routes. The new flights will further strengthen SpiceJet’s network across Central India.

SpiceJet is celebrating the launch by announcing an introductory promotional fare starting at INR 3701/- all inclusive on Hyderabad-Gwalior, Gwalior-Hyderabad, Gwalior-Jammu, Jammu-Gwalior, Bengaluru-Gwalior, Gwalior-Bengaluru, Kolkata-Gwalior, Gwalior-Kolkata routes and INR 2293/- on the Bhopal-Udaipur and Udaipur-Bhopal routes.

With the new flights, passengers from Gwalior, Bhopal, Jammu and Udaipur will be able to easily travel to a host of other cities both on SpiceJet’s domestic as well as international network via multiple onward connections from key metros.

At present, SpiceJet operates 23 flights under UDAN on the routes of Delhi-Kishangarh-Delhi, Kolkata-Pakyong-Kolkata, Guwahati-Pakyong-Guwahati, Mumbai-Porbandar, Mumbai-Kandla-Mumbai, Hyderabad-Puducherry-Hyderabad, Jaipur-Jaisalmer-Jaipur, Delhi-Adampur-Delhi, Ahmedabad-Jaisalmer-Ahmedabad, Surat-Jaisalmer-Surat and Delhi-Kanpur-Delhi.

Bookings are now open on www.spicejet.com, SpiceJet’s mobile app and through online travel portals and travel agents.

SpiceMax

A one of its kind product, SpiceJet’s SpiceMax provides the best in class service, comfort and convenience for our customers. SpiceMax seats offer extra leg room and a lot more personal space to work and relax enhancing the overall flying experience. SpiceJet’s Boeing 737 fleet offers 36 SpiceMax seats while the Bombardier Q400 fleet offers four SpiceMax seats. The product can be purchased by selecting a SpiceMax seat on the seat map at the time of booking, at any time after booking using the “Manage My Booking” option, or during web or airport check-in (based on availability).

Customers opting for a SpiceMax seat also get to enjoy a complimentary meal and beverage, priority check-in, boarding and baggage delivery and access to dedicated SpiceMax counters at major airports. On international flights, SpiceMax customers are offered a welcome drink and towel, four way adjustable head rest with a pillow and blanket. These offerings enhance the flying experience at a very modest add on fee, which is very pocket friendly for the host of benefits.

Tentative flight schedule:

Flight no From To Departure Arrival Effective from
SG-3731 Hyderabad Gwalior 5.50 am 8.25 am 15-Apr-19
SG-3732 Gwalior Hyderabad 1.25 pm 3.24 pm 15-Apr-19
SG-3731 Gwalior Jammu 8.45 am 10.50 am 15-Apr-19
SG-3732 Jammu Gwalior 11.10 am 1.05 pm 15-Apr-19
SG-3737 Bengaluru Gwalior 9.20 am 12.40 pm 1-May-19
SG-3738 Gwalior Bengaluru 1.00 pm 4.15 pm 1-May-19
SG-3564 Kolkata Gwalior 1.05 pm 3.40 pm 15-May-19
SG-3565 Gwalior Kolkata 4.00 pm 6.20 pm 15-May-19
SG-3721 Bhopal Udaipur 3.45 pm 4.55 pm 31 Mar 2019
SG-3722 Udaipur Bhopal 5.25 pm 6.35 pm 31 Mar 2019
SG-463 Chennai Bhopal 5.15 pm 7.10 pm 31 Mar 2019
SG-464 Bhopal Chennai 7.40 pm 9.45 pm 31 Mar 2019

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SPECIAL ASSISTANCE

  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to [email protected];
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
INCAD Form
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +919871803333/ +919654003333