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SpiceJet launches 14 new UDAN flights
  • First airline to launch 14 UDAN flights on a single day
  • Launches 14 new domestic direct flights
  • Announces flights on Belagavi-Hyderabad UDAN route from May 1

GURUGRAM, March 31, 2019:SpiceJet, the country’s favourite carrier, today launched 14 new UDAN flights connecting the un-served market of Jharsuguda and the underserved markets of Kishangarh and Lakhimpur to key metros and cities across the country. In addition, the airline launched 14 other direct flights connecting metros and non-metros on domestic routes.

Reaffirming, the airline’s conviction on the Regional Connectivity Scheme, SpiceJet has started operating on the new UDAN routes of Kishangarh-Ahmedabad-Kishangarh, Lakhimpur-Guwahati-Lakhimpur, Jaipur-Amritsar-Jaipur, Delhi-Jharsuguda-Delhi, Hyderabad-Jharsuguda-Hyderabad, Kolkata-Jharsuguda-Kolkata and Bhopal-Udaipur-Bhopal from March 31.

SpiceJet, the largest regional player in the country, is further enhancing its domestic footprint with direct flights on the Mumbai-Bhopal-Mumbai, Mumbai-Gorakhpur-Mumbai, Chennai-Patna-Chennai, Delhi-Bhopal-Delhi (two new flights), Jaipur-Dharamshala-Jaipur and Surat-Bhopal-Surat sectors.

Flights on all the routes will be operational daily except on the Ahmedabad-Kishangarh-Ahmedabad sector and the evening flight on the Delhi-Bhopal-Delhi sector which will fly on all days except Sunday.

Ajay Singh, Chairman and Managing Director, SpiceJet said: “With the addition of 14 new UDAN flights, SpiceJet will operate a total of 33 daily flights under the regional connectivity scheme. We are the first and the largest participant in the UDAN scheme providing air connectivity to the remotest corners of India – something that was unthinkable till a few years back. Providing our fellow citizens affordable air connectivity is an achievement we are all very proud of. In the days and weeks ahead, SpiceJet will continue to prioritise and add more UDAN destinations taking air travel to the smaller towns and cities which has been our constant endeavour since we began operations 15 years back.”

SpiceJet is the first Indian carrier to connect the un-served market of Jharsuguda which is the airline’s 10th destination under UDAN and also marks the airline’s maiden entry into Odisha, the country’s top investment and manufacturing hub.

The new flights enables the airline to connect Jharsuguda, Kishangarh, Lakhimpur and Bhopal like never before and reinforce the airline’s network strength across the country besides reiterating its focus on augmenting connectivity between metro and non-metro cities. SpiceJet will service the UDAN and non-UDAN routes with a mix of its fleet of Boeing 737 and Bombardier Q-400 aircraft.

With the 14 additions, SpiceJet now operates 33 daily flights under UDAN on the Kishangarh-Ahmedabad-Kishangarh, Lakhimpur-Guwahati-Lakhimpur, Jaipur-Amritsar-Jaipur, Delhi-Jharsuguda-Delhi, Hyderabad-Jharsuguda-Hyderabad, Kolkata-Jharsuguda-Kolkata, Bhopal-Udaipur-Bhopal, Delhi-Kishangarh-Delhi, Kolkata-Pakyong-Kolkata, Mumbai-Porbandar, Mumbai-Kandla-Mumbai, Hyderabad-Puducherry-Hyderabad, Jaipur-Jaisalmer-Jaipur, Delhi-Adampur-Delhi, Ahmedabad-Jaisalmer-Ahmedabad, Surat-Jaisalmer-Surat and Delhi-Kanpur-Delhi sectors. This is the highest number of flights being operated by any Indian airline under the regional connectivity scheme.

Passengers travelling from non-metros like Lakhimpur, Jharsuguda, Bhopal, Jaipur, Gorakhpur and Udaipur among others will be able to easily travel to a host of other cities both on SpiceJet’s domestic as well as international network via multiple onward connections from key metros.

SpiceJet has also introduced six new daily direct UDAN flights on the routes of Gwalior-Hyderabad-Gwalior, Gwalior-Jammu-Gwalior and Belagavi-Hyderabad-Belagavi effective 01st May 2019. Belgavi will be the airline’s 12th UDAN and 52nd domestic destination. Bookings are now open on www.spicejet.com, SpiceJet’s mobile app and through online travel portals and travel agents.

SpiceMax

A one of its kind product, SpiceJet’s SpiceMax provides the best in class service, comfort and convenience for our customers. SpiceMax seats offer extra leg room and a lot more personal space to work and relax enhancing the overall flying experience. SpiceJet’s Boeing 737 fleet offers 36 SpiceMax seats while the Bombardier Q400 fleet offers four SpiceMax seats. The product can be purchased by selecting a SpiceMax seat on the seat map at the time of booking, at any time after booking using the “Manage My Booking” option, or during web or airport check-in (based on availability).

Customers opting for a SpiceMax seat also get to enjoy a complimentary meal and beverage, priority check-in, boarding and baggage delivery and access to dedicated SpiceMax counters at major airports. On international flights, SpiceMax customers are offered a welcome drink and towel, four way adjustable head rest with a pillow and blanket. These offerings enhance the flying experience at a very modest add on fee, which is very pocket friendly for the host of benefits.

Flight Schedule:

UDAN FLIGHTS EFFECTIVE 31ST MAR'19
Flight No. Origin Destination Departure Arrival Frequency
SG 2976 Ahmedabad Kishangarh 11:05 AM 12:15 PM 1,2,3,4,5,6
SG 2977 Kishangarh Ahmedabad 12:35 PM 1:30 PM 1,2,3,4,5,6
SG 3345 Guwahati Lakhimpur 11:35 AM 12:35 PM Daily
SG 3346 Lakhimpur Guwahati 12:55 PM 2:05 PM Daily
SG 3462 Jaipur Amritsar 6:55 PM 8:25 PM Daily
SG 3521 Amritsar Jaipur 8:55 PM 10:20 PM Daily
SG 3721 Bhopal Udaipur 3:45 PM 4:55 PM Daily
SG 3722 Udaipur Bhopal 5:25 PM 6:35 PM Daily
SG 946 Delhi Jharsuguda 1:15 PM 3:10 PM Daily
SG 942 Jharsuguda Delhi 3:40 PM 5:35 PM Daily
SG 3284 Jharsuguda Hyderabad 4:10 PM 6:00 PM Daily
SG 3283 Hyderabad Jharsuguda 6:30 PM 8:20 PM Daily
SG 3281 Kolkata Jharsuguda 2:25 PM 3:50 PM Daily
SG 3282 Jharsuguda Kolkata 8:40 PM 10:00 PM Daily
NON UDAN FLIGHT EFFECTIVE 31ST MAR'19
Flight No. Origin Destination Departure Arrival Frequency
SG 479 Mumbai Bhopal 8:45 AM 10:25 AM Daily
SG 480 Bhopal Mumbai 11:10 AM 12:45 PM Daily
SG 438 Mumbai Gorakhpur 12:10 PM 2:30 PM Daily
SG 415 Gorakhpur Mumbai 3:10 PM 5:25 PM Daily
SG 735 Chennai Patna 6:25 PM 8:50 PM Daily
SG 736 Patna Chennai 9:20 PM 11:45 PM Daily
SG 8623 Delhi Bhopal 6:05 AM 7:45 AM Daily
SG 8624 Bhopal Delhi 8:15 AM 9:35 AM Daily
SG 8624 Delhi Bhopal 6:40 PM 8:15 PM 1,2,3,4,5,6
SG 8638 Bhopal Delhi 8:45 PM 10:10 PM 1,2,3,4,5,6
SG 2985 Jaipur Dharamshala 6:05 AM 7:35 AM Daily
SG 2986 Dharamshala Jaipur 11:40 AM 1:05 PM Daily
SG 3721 Surat Bhopal 2:10 PM 3:30 PM Daily
SG 3722 Bhopal Surat 6:55 PM 6:55 PM Daily
UDAN FLIGHTS EFFECTIVE 01ST MAY’19
Flight No. Origin Destination Departure Arrival Frequency Starting Fare
SG 3732 Gwalior Hyderabad 1:25 PM 3:45 PM Daily 3701/-
SG 3731 Hyderabad Gwalior 5:50 AM 8:25 AM Daily 3701/-
SG 3731 Gwalior Jammu 8:45 AM 11:00 AM Daily 3701/-
SG 3732 Jammu Gwalior 11:25 AM 1:05 PM Daily 3701/-
SG 3734 Belagavi Hyderabad 5:55 PM 7:10 PM Daily 2464/-
SG 3733 Hyderabad Belagavi 4:10 PM 5:35 PM Daily 2464/-

(1- Monday, 2- Tuesday, 3- Wednesday, 4- Thursday, 5- Friday, 6- Saturday, 7- Sunday)


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SPECIAL ASSISTANCE

  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to [email protected];
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
INCAD Form
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +919871803333/ +919654003333