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New Delhi, 16th January, 2014: SpiceJet, India’s second largest
low cost airline, filed its summer 2014 schedule for approval. The new schedule
contains a number of significant changes to the network. New flights will be added
and a few routes will be dropped on both domestic and international front.
New international destinations being added include Hong Kong and Dhaka. SpiceJet
will be discontinuing its Pune-Bangkok, Varanasi-Sharjah, and Delhi-Guangzhou flights.
Sharjah will continue to be served from Pune and Lucknow, and Bangkok from Bangalore.
Guangzhou will be served from Kolkata, along with Hong Kong. The stations that will
be removed from its network include Pondicherry, Trichy, and Allahabad. The revised
schedule will fully deploy SpiceJet’s fleet of 42 Boeing and 15 Q400 aircraft, and
will result in further growth for the airline.
Additionally, SpiceJet also announced plans to build on the interline alliance with
Tigerair by adding new cities to the existing footprint.
On the product front, SpiceJet announced the launch of several new and enhanced
products and services. SpiceMAX is a priority handling product for passengers who
select a premium seat, and offers in addition to the seat priority check-in, enhanced
10 kg Hand Baggage allowance, and priority checked baggage handling and delivery.
As part of its enhanced focus on premium customers, SpiceJet will be reconfiguring
its Boeing 737 aircraft to offer 5 rows of seats with enhanced legroom and value
added services. SpiceJet also recently launched a frequent flyer offer for corporate
travelers called Corporate Frequent Flyer, through which customers booking through
corporate accounts will get one free ticket for every six flights, and two for every
ten flights.
SpiceJet further announced that it will be launching a cabin refresh program shortly,
along with rolling out several enhancements to its inflight product These enhancements
include an entirely new menu and service delivery model in partnership with top
caterers, and an increase in online meal ordering options. SpiceJet ground and cabin
crew will also be undergoing an intensive service refresh training program.
With all of the changes being put into place, SpiceJet is working towards a reinvigorated
airline that will see a complete product, service, operational, and performance
turnaround in 2014, while increasing its network and service offering to more passengers
in India and abroad.
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