Passengers require "Indian Armed Forces" Identity card to be carried, for the contract
of carriage to be fulfilled. Passengers not in possession of the above valid ID cannot
be accepted for boarding.
In order to ensure that our simplified booking procedure are not in any way misused
and to protect the interest of our valued passengers, we require identification card
to be carried by the Armed Forces personnel at the time of entry into the airport.
The identification proof should be produced at the time of check-in & must be in
possession of the passengers throughout the journey. The same will also be checked at
time of boarding at the Boarding gate.
In case the passengers do not posses both of the above documents, they will be denied
boarding.
Itinerary Printouts with the name of the Passenger will be checked at the time
of entering the terminal.Passengers who do not have the same are requested to collect
the printouts from the SpiceJet office located outside the departure terminal. Please
note that SpiceJet does not have counters at Jammu, Srinagar & Leh airport.This can
be done on production of the booking reference number.
Check-in Time – Passengers are required to report at the Airport at least 2-hours
prior to departure time, at SpiceJet Check-in counters for all flights. Check-in
counters for all our flights close 45 minutes prior to departure. SpiceJet will
not be able to accept any Passenger reporting after the counters are closed 45-minutes
prior to the flight. Any Passenger reporting after the stipulated counter closing time
will be treated as a "no-show" and will not be entitled for any refund, except PSF.
Baggage Allowance
Checked baggage: SpiceJet allows free checked baggage allowance of 15 kg not to exceed 158 cm in overall dimensions (L+W+H) per passenger, for all domestic bookings. From Ex-IXJ, SXR & IXL, free checked-in baggage allowance is 22 kg per passenger per flight. From EX-IXJ and SXR, free checked-in baggage allowance is 22 kg per passenger per flight.
At the Airport: Passenger(s) carrying more than the baggage allowance(i.e. 15 kgs) as mentioned above will be charged at rate INR 400/ Kg (effective from 20th July, 2018) for domestic travel only.
Prepaid excess baggage can be booked 6 hours prior to the departure of the flight at the following rates via our website or call centre (revised rate is effective from 22nd June, 2018):
Domestic: EXCESS BAGGAGE PRE-PURCHASE (revised rate with effect from 11 Oct, 2018)
|
Fee type
|
INR
|
5 kg Prepaid |
Up to 1975 |
10 kg Prepaid |
Up to 3950 |
15 kg Prepaid |
Up to 5925 |
20 kg Prepaid |
Up to 7900 |
30 kg Prepaid |
Up to 11850 |
At Airport |
INR 400/ Kg (effective from 22nd June, 2018) |
*Please note: pre book excess baggage discount may vary on different channels*
Prepaid excess baggage once purchased, cannot be cancelled in stand-alone or used partially (e.g. if one has bought 5 kg and does not want to carry any excess baggage then the same is non-cancellable OR if one has bought 5 kg and excess baggage is 4 kg then remaining 1 kg is non-transferable/non-refundable/non-reusable).
Hand Baggage
Cabin baggage of maximum 7 kg (which would include Laptop and duty free shopping bags) having maximum overall dimensions of: 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights, is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.
Hand baggage is accepted in the cabin subject to availability of space in the overhead
bin. Restricted stowage space is also under the front seat. In the event of no space
being available in the aircraft to stow hand baggage in the overhead bins or under
the front seat, it will be necessary to remove and load the same in the baggage
hold as per Government Safety Regulations.
Oversized or overweight hand baggage (exceeding 7 Kg) is not permitted in the
cabin for safety & security reason. Such baggage is required to be checked in and
loaded in the baggage compartment of the aircraft.
Assigned Seating
SpiceJet allows pre-selection of preferential seats by paying an additional fee at the time of booking or after booking on www.spicejet.com, through the Reservations and airport ticketing counters. In addition, passenger can also select their preferred seats at the time of web check-in. If no seats are pre-purchased, passenger will be assigned a seat at the time of check-in at the airport. In case of exigencies SpiceJet reserves the right to change an assigned seat without any prior notice. In such a case, the seat fee will be refunded.
Boarding
Boarding gate closes 20 minutes prior to the flight departure for domestic flights. SpiceJet reserves the
right to deny boarding and cancel your reservation without refund or compensation,
if you do not meet the boarding deadlines.
Special Assistance
SpiceJet carries wheelchair passengers without any charges. Since per flight wheelchair inventory is limited passengers are requested to request for the same atleast 24 hours prior to Scheduled Departure Time of flight. Passengers may however be levied wheel chair handling charges by the concerned airport operator/ handling agency at the departing airport of foreign country and you are requested to check the same from concerned airport of embarkation before your travel plans.
Carriage of animals
SpiceJet permits the carriage of live animals on its flights but booked through cargo services.Please refer to the full terms and conditions associated with the carriage of live animals on SpiceJet. Guide dogs for blind Customers are exempt from this rule, but any Customer traveling with a guide dog should make his/her reservation via the SpiceJet Reservations and provide us notice that a guide dog will be traveling. Please note that guide dogs for the blind may not occupy any seat. The Customer is required to bring a moisture absorbent mat, and to place it under the guide dog. Further, the guide dog should be properly trained, restrained and muzzled.
Sports Equipment
Sports/ Skiing equipment, Golf bags, large musical instruments, Bicycle, Surf Boards, LCD and LED TVs of sizes more than 39 inches and other such large and/ or out of gauge items will be termed as Special Baggage. Special Baggage, when registered as Checked-in Baggage shall be subject to a Handling Fee, as detailed in the below grid:
Domestic (Within India)
|
INR 1000
|
International (Ex-India)
|
INR 2000
|
Ex-Dubai
|
AED 150 + (AED 40* + AED 45*)
|
Ex-Colombo
|
LKR 5000
|
Ex-Kabul
|
USD 40
|
Ex-Male
|
USD 40
|
Ex-Muscat
|
OMR 16
|
Ex-Bangkok
|
THB 1300
|
Ex-Bangladesh
|
BDT 2394
|
Ex-HKG
|
HKD 212
|
Ex- Jeddah
|
SAR 110
|
*Additional charges charged by the Service Provider & Handling Charges.
Policy
- For any baggage weights exceeding the applicable free checked baggage allowance, the normal excess baggage charges will be charged in addition to the handling fee as detailed in the above grid. Carriage of all Special Baggage’s shall also be governed by applicable terms and conditions contained in SpiceJet Conditions of Carriage with regard to carriage of fragile items, etc.
- Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
- Connecting passengers under same PNR from a foreign Origin country to another foreign country destination via India on SpiceJet will not be charged any additional excess baggage or handling charges for any above mentioned articles at the transit station.
- LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage.
- Maximum two (02) LCD / LED TVs can be carried by one passenger as checked in baggage. (Both the LCD/LED TVs to be charged)
- Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.
Carriage of Weapons / Ammunition
SpiceJet will charge a fee of INR 5000/- per passenger for additional services provided during handling and carriage of fire arm, air gun or ammunition in their checked in baggage. Each passenger is allowed to carry one licensed fire arm (revolver, pistol, rifle) and not more than 50 live cartridges or as mentioned in Passenger’s license whichever is less.