Indian Armed Forces Personnel

SpiceJet uses a state of art website and mobile app for its flights reservations and inventory hosting, giving its valued passengers the convenience to make and change reservations on any SpiceJet flight from the comfort of their office or home. Log on to our www.spicejet.com and look at the availability of flights and applicable fares; select the flight and fares; agree to the terms & conditions of the airline; fill in the passenger details; complete the payment process; and finally generate an itinerary once the confirmation is complete. Indian Armed Forces Personnel are requested to select the flyer category ‘Indian Armed Forces Personnel’. In a scenario where this option is not selected, SpiceJet will issue a general class ticket, which will include the applicable base fare selected at the time.

Upto 50% discount on base fare for Indian Armed forces bookings are provided. Passenger Service Fee and relevant airport charges will be applicable for the booking. This offer cannot be clubbed with any other promotional scheme or discount offer extended by the Company. The discount of upto 50% shall be reduced to the extent of any other promotional scheme available such that the overall discount does not exceed 50%.

Certain fares could carry a restriction related to change/cancellation and policy. In case you do not wish to opt for restricted fare, you can book two separate PNRs for each sector without the benefits/restrictions of the fare.

For Domestic Travel changes to flights can be made up to 2 hour prior to the scheduled departure time. For Fees & Charges for any changes and cancellation to your booking, please refer T&C's https://www.spicejet.com/Tnc.aspx. For International Travel changes to flights can be made up to 4 hours prior to the scheduled departure time. For Fees & Charges for any Change and Cancellation to the booking please refer T&C's https://www.spicejet.com/Tnc.aspx. If the same fare is not available at the time of change, the upward difference between the original and the current fare including any change(s) in taxes, fees, if any, are applicable. All fees are subject to change without notice. The balance of the original booking amount will be retained in a credit shell which the passenger may use against payment towards future travel by calling our Reservations. Atleast one of the passengers booked in the original PNR (Credit Shell PNR) should be travelling in the new PNR for future travel. The Credit Shell is refundable on request.

With effect from 11 Jan' 19, the revised applicable non-refundable convenience fee shall be levied on all transactions completed as per the table given below:

Passengers require "Indian Armed Forces" Identity card to be carried, for the contract of carriage to be fulfilled. Passengers not in possession of the above valid ID cannot be accepted for boarding.

In order to ensure that our simplified booking procedure are not in any way misused and to protect the interest of our valued passengers, we require identification card to be carried by the Armed Forces personnel at the time of entry into the airport. The identification proof should be produced at the time of check-in & must be in possession of the passengers throughout the journey. The same will also be checked at time of boarding at the Boarding gate.

In case the passengers do not posses both of the above documents, they will be denied boarding.

Itinerary Printouts with the name of the Passenger will be checked at the time of entering the terminal.Passengers who do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. Please note that SpiceJet does not have counters at Jammu, Srinagar & Leh airport.This can be done on production of the booking reference number.

Check-in Time – Passengers are required to report at the Airport at least 2-hours prior to departure time, at SpiceJet Check-in counters for all flights. Check-in counters for all our flights close 45 minutes prior to departure. SpiceJet will not be able to accept any Passenger reporting after the counters are closed 45-minutes prior to the flight. Any Passenger reporting after the stipulated counter closing time will be treated as a "no-show" and will not be entitled for any refund, except PSF.

Baggage Allowance

Checked baggage: SpiceJet allows free checked baggage allowance of 15 kg not to exceeding 158 cm in overall dimensions (L+W+H) per passenger, for all domestic bookings. From Ex-IXJ, SXR & IXL, free checked-in baggage allowance is 22 kg per passenger per flight. From EX-IXJ and SXR, free checked-in baggage allowance is 22 kg per passenger per flight.

At the Airport: Passenger(s) carrying more than the baggage allowance(i.e. 15 kg) as mentioned above will be charged at rate INR 400/ Kg (effective from 03rd May, 2019) for domestic travel only.

Prepaid excess baggage can be booked 6 hours prior to the departure of the flight at the following rates via our website or call centre (revised rate is effective from 20th July, 2018):

*Please note: pre book excess baggage discount may vary on different channels*

As per security regulations, Passengers are advised:

• Not to accept packets or parcels from someone you do not know.
• Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.
• To declare before baggage screening / check-in if you are carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules.
• To carry only one piece of hand baggage.
• To carry battery cells or dry cells in registered baggage and not in the hand baggage or in any electrical/electronic items. If not carried in registered baggage, such articles are liable to be removed and the airline would not be in a position to hand-over the same at the destination.

Keeping safety of Passengers & equipment in mind, the following Security process has to be followed:

• Printed travel itineraries will be checked at the time of entering the terminal building. Check-in baggage would be screened through an X-ray machine before check-in. Random physical checks are also carried out for checked baggage in addition to X-ray screening.
• As per Government of India security regulations, Passengers will be required to undergo personal frisking & their hand baggage x-rayed before entering the pre-boarding sterile area.
• Checked baggage reconciliation is carried out through an internal matching system. Wherever it is not possible to have the baggage reconciliation, the physical identification of the check-in baggage by the Passengers will be carried out. Unidentified baggage will not be loaded into the aircraft.
• A secondary security check may also be carried out near the step ladder/boarding gate before embarkation as stipulated by BCAS (Bureau of Civil Aviation Security).

Dangerous Articles in Baggage

For safety reasons dangerous articles, such as those listed below, must not be carried in the Passenger's baggage:

• Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
• Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.
• Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, and pistol caps.
• Flammable liquids and solids such as: lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radio active material, briefcases and attaché case with installed alarm devices, and oxidizing materials such as bleaching powder and peroxides.
• Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
• Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Passenger cabin.

As per Government of India regulations and for the comfort of our Passengers, smoking is not permitted on any SpiceJet flights. Consumption of alcohol is prohibited on all SpiceJet domestic flights.

SpiceJet sells snacks/refreshments and juices on selected flights subject to availability.

In case of circumstances beyond its control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labor, fuel or facilities, or labor difficulties of Carrier or others all actual, threatened or reported), SpiceJet may without notice cancel or delay a flight. If due to such circumstances SpiceJet cancels or delays such flight beyond 10-hours, is unable to provide previously confirmed space, or fails to stop at the Passenger's destination point, the carrier shall either:

• Carry the Passenger on the next scheduled service of SpiceJet on the same sector on which space is available, without an extra charge or
• Make a full refund for the booking as paid for by the Passenger and shall be under no further liability to the Passenger. In such an event, SpiceJet will make the refund available within 2-weeks, through its Passenger Relations department.

Limited inventory is available, per flight on a daily basis. The seats are offered on first come first serve basis. If the inventory is sold out on this class, then the passenger may choose to travel a different date where the inventory is available or choose to travel at normal available fare.

• This facility is extended to serving J&K Police (not including their families) and retired Indian Armed Forces, paramilitary personnel and their families.
• Airport Services have to verify the ID card of the passenger prior to check-in.
• Bookings can be done by logging on to www.spicejet.com, reservations and limited airports :-

  City Code	Airport
  IXJ	Jammu
  ATQ	Amritsar
  GOI	Goa
  IXA	Agartala
  SXR	Srinagar
  DED	Dehradun
  IXB	Bagdogra
  GAU	Guwahati
  IXZ	Port Blair
  VTZ	Vishakhapatnam
  JLR	Jabalpur

• Inventory restriction - Limited number of inventory is available under this category per flight in a day. The inventory is served on first come, first serve basis. If the passenger cannot find inventory under this category he /she may choose to travel on a different date when the inventory is available or can choose the normal class fare.
• Currently we are not accepting Indian Armed Forces personnel for web check-in.
• All other terms and conditions also apply. Please visit www.spicejet.com/tnc.aspx for details.