Indian Armed Forces Personnel

SpiceJet uses a state of art, internet based system for its flights reservations and inventory hosting, providing SpiceJet valued passengers with the convenience to make and change a reservation on any SpiceJet flight from the comfort of their office or home. Just log on to our website www.spicejet.com and look at the availability of flights and applicable fares; select the flight and fares; agree to the terms & conditions of the airline; fill in the passenger details; complete the payment process; and finally generate an itinerary once the confirmation is complete.Please do not forget to tick your category which is Indian Armed Forces Personnel. If this option is not clicked SpiceJet would not be responsible for a normal class ticket which includes the applicable base fare selected at the time.

Upto 50% discount on base fare for Indian Armed forces bookings are provided. Passenger Service Fee and relevant airport charges will be applicable for the booking. This offer cannot be clubbed with any other promotional scheme or discount offer extended by the Company. The discount of upto 50% shall be reduced to the extent of any other promotional scheme available such that the overall discount does not exceed 50%.

Certain fares could carry a restriction related to change/cancellation and policy. In case you do not wish to opt for restricted fare, you can book two separate PNRs for each sector without the benefits/restrictions of the fare.

1. For Domestic Travel changes to flights can be made up to 2 hour prior to the scheduled departure time. With effect from 5th Aug 2018, for all domestic sectors changes to your booking will attract a flight change fee of 2500 INR per passenger per sector per change. For International Travel changes to flights can be made up to 4 hours prior to the scheduled departure time. Changes to the booking will attract a fee of 3500 INR per passenger per sector w.e.f. 05 Aug 18. If the same fare is not available at the time of change, the upward difference between the original and the current fare including any change(s) in taxes, fees, if any, are applicable. All fees are subject to change without notice.
2. For Domestic Travel cancellations to bookings may be made up to 2 hour prior to the scheduled departure time. With effect from 1st November 2017, for all domestic sectors cancellation to a booking will attract a fee of INR 3000 per person one way. For International Travel changes to flights can be made up to 4 hours prior to the scheduled departure time. With effect from 1st November 2017, cancellation to the booking will attract a fee of INR 4500 per passenger one way. All fees are subject to change without notice. The balance of the original booking amount will be retained in a credit shell which the passenger may use against payment towards future travel by calling our Reservations. Atleast one of the passengers booked in the original PNR (Credit Shell PNR) should be travelling in the new PNR for future travel. The Credit Shell is refundable on request.

With effect from 11 Jan' 19, the revised applicable non-refundable convenience fee shall be levied on all transactions completed as per the table given below:

Convenience Fee (per passenger per segment)
Transaction Channel	Domestic	International
Credit & Debit cards Charges	INR 250	INR 400
Internet Banking Charges	INR 250	INR 400
Airport Ticketing Counter Charges	INR 250	INR 400
Booking Made from Reservation	INR 250	INR 400
Any other SpiceJet payment mode	INR 250	INR 400
Payment made through UPI	INR 125	INR 125

Passengers require "Indian Armed Forces" Identity card to be carried, for the contract of carriage to be fulfilled. Passengers not in possession of the above valid ID cannot be accepted for boarding.

In order to ensure that our simplified booking procedure are not in any way misused and to protect the interest of our valued passengers, we require identification card to be carried by the Armed Forces personnel at the time of entry into the airport. The identification proof should be produced at the time of check-in & must be in possession of the passengers throughout the journey. The same will also be checked at time of boarding at the Boarding gate.

In case the passengers do not posses both of the above documents, they will be denied boarding.

Itinerary Printouts with the name of the Passenger will be checked at the time of entering the terminal.Passengers who do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. Please note that SpiceJet does not have counters at Jammu, Srinagar & Leh airport.This can be done on production of the booking reference number.

Check-in Time – Passengers are required to report at the Airport at least 2-hours prior to departure time, at SpiceJet Check-in counters for all flights. Check-in counters for all our flights close 45 minutes prior to departure. SpiceJet will not be able to accept any Passenger reporting after the counters are closed 45-minutes prior to the flight. Any Passenger reporting after the stipulated counter closing time will be treated as a "no-show" and will not be entitled for any refund, except PSF.

Baggage Allowance

Checked baggage: SpiceJet allows free checked baggage allowance of 15 kg not to exceed 158 cm in overall dimensions (L+W+H) per passenger, for all domestic bookings. From Ex-IXJ, SXR & IXL, free checked-in baggage allowance is 22 kg per passenger per flight. From EX-IXJ and SXR, free checked-in baggage allowance is 22 kg per passenger per flight.

At the Airport: Passenger(s) carrying more than the baggage allowance(i.e. 15 kgs) as mentioned above will be charged at rate INR 400/ Kg (effective from 20th July, 2018) for domestic travel only.

Prepaid excess baggage can be booked 6 hours prior to the departure of the flight at the following rates via our website or call centre (revised rate is effective from 22nd June, 2018):

Domestic: EXCESS BAGGAGE PRE-PURCHASE (revised rate with effect from 11 Oct, 2018)
Fee type	INR
5 kg Prepaid	Up to 1975
10 kg Prepaid	Up to 3950
15 kg Prepaid	Up to 5925
20 kg Prepaid	Up to 7900
30 kg Prepaid	Up to 11850
At Airport	INR 400/ Kg (effective from 22nd June, 2018)

*Please note: pre book excess baggage discount may vary on different channels*

Prepaid excess baggage once purchased, cannot be cancelled in stand-alone or used partially (e.g. if one has bought 5 kg and does not want to carry any excess baggage then the same is non-cancellable OR if one has bought 5 kg and excess baggage is 4 kg then remaining 1 kg is non-transferable/non-refundable/non-reusable).

Hand Baggage
Cabin baggage of maximum 7 kg (which would include Laptop and duty free shopping bags) having maximum overall dimensions of: 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights, is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.

Hand baggage is accepted in the cabin subject to availability of space in the overhead bin. Restricted stowage space is also under the front seat. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations.

Oversized or overweight hand baggage (exceeding 7 Kg) is not permitted in the cabin for safety & security reason. Such baggage is required to be checked in and loaded in the baggage compartment of the aircraft.

Assigned Seating

SpiceJet allows pre-selection of preferential seats by paying an additional fee at the time of booking or after booking on www.spicejet.com, through the Reservations and airport ticketing counters. In addition, passenger can also select their preferred seats at the time of web check-in. If no seats are pre-purchased, passenger will be assigned a seat at the time of check-in at the airport. In case of exigencies SpiceJet reserves the right to change an assigned seat without any prior notice. In such a case, the seat fee will be refunded.

Boarding

Boarding gate closes 20 minutes prior to the flight departure for domestic flights. SpiceJet reserves the right to deny boarding and cancel your reservation without refund or compensation, if you do not meet the boarding deadlines.

Special Assistance

SpiceJet carries wheelchair passengers without any charges. Since per flight wheelchair inventory is limited passengers are requested to request for the same atleast 24 hours prior to Scheduled Departure Time of flight. Passengers may however be levied wheel chair handling charges by the concerned airport operator/ handling agency at the departing airport of foreign country and you are requested to check the same from concerned airport of embarkation before your travel plans.

Carriage of animals

SpiceJet permits the carriage of live animals on its flights but booked through cargo services.Please refer to the full terms and conditions associated with the carriage of live animals on SpiceJet. Guide dogs for blind Customers are exempt from this rule, but any Customer traveling with a guide dog should make his/her reservation via the SpiceJet Reservations and provide us notice that a guide dog will be traveling. Please note that guide dogs for the blind may not occupy any seat. The Customer is required to bring a moisture absorbent mat, and to place it under the guide dog. Further, the guide dog should be properly trained, restrained and muzzled.

Sports Equipment

Sports/ Skiing equipment, Golf bags, large musical instruments, Bicycle, Surf Boards, LCD and LED TVs of sizes more than 39 inches and other such large and/ or out of gauge items will be termed as Special Baggage. Special Baggage, when registered as Checked-in Baggage shall be subject to a Handling Fee, as detailed in the below grid:

Domestic (Within India)	INR 1000
International (Ex-India)	INR 2000
Ex-Dubai	AED 150 + (AED 40* + AED 45*)
Ex-Colombo	LKR 5000
Ex-Kabul	USD 40
Ex-Male	USD 40
Ex-Muscat	OMR 16
Ex-Bangkok	THB 1300
Ex-Bangladesh	BDT 2394
Ex-HKG	HKD 212
Ex- Jeddah	SAR 110

*Additional charges charged by the Service Provider & Handling Charges.

Policy

1. For any baggage weights exceeding the applicable free checked baggage allowance, the normal excess baggage charges will be charged in addition to the handling fee as detailed in the above grid. Carriage of all Special Baggage’s shall also be governed by applicable terms and conditions contained in SpiceJet Conditions of Carriage with regard to carriage of fragile items, etc.
2. Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
3. Connecting passengers under same PNR from a foreign Origin country to another foreign country destination via India on SpiceJet will not be charged any additional excess baggage or handling charges for any above mentioned articles at the transit station.
4. LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage.
5. Maximum two (02) LCD / LED TVs can be carried by one passenger as checked in baggage. (Both the LCD/LED TVs to be charged)
6. Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.

Carriage of Weapons / Ammunition

SpiceJet will charge a fee of INR 5000/- per passenger for additional services provided during handling and carriage of fire arm, air gun or ammunition in their checked in baggage. Each passenger is allowed to carry one licensed fire arm (revolver, pistol, rifle) and not more than 50 live cartridges or as mentioned in Passenger’s license whichever is less.

As per security regulations, Passengers are advised:

• Not to accept packets or parcels from someone you do not know.
• Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.
• To declare before baggage screening / check-in if you are carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules.
• To carry only one piece of hand baggage.
• To carry battery cells or dry cells in registered baggage and not in the hand baggage or in any electrical/electronic items. If not carried in registered baggage, such articles are liable to be removed and the airline would not be in a position to hand-over the same at the destination.

Keeping safety of Passengers & equipment in mind, the following Security process has to be followed:

• Printed travel itineraries will be checked at the time of entering the terminal building. Check-in baggage would be screened through an X-ray machine before check-in. Random physical checks are also carried out for checked baggage in addition to X-ray screening.
• As per Government of India security regulations, Passengers will be required to undergo personal frisking & their hand baggage x-rayed before entering the pre-boarding sterile area.
• Checked baggage reconciliation is carried out through an internal matching system. Wherever it is not possible to have the baggage reconciliation, the physical identification of the check-in baggage by the Passengers will be carried out. Unidentified baggage will not be loaded into the aircraft.
• A secondary security check may also be carried out near the step ladder/boarding gate before embarkation as stipulated by BCAS (Bureau of Civil Aviation Security).

Dangerous Articles in Baggage

For safety reasons dangerous articles, such as those listed below, must not be carried in the Passenger's baggage:

• Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
• Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.
• Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, and pistol caps.
• Flammable liquids and solids such as: lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radio active material, briefcases and attaché case with installed alarm devices, and oxidizing materials such as bleaching powder and peroxides.
• Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
• Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Passenger cabin.

As per Government of India regulations and for the comfort of our Passengers, smoking is not permitted on any SpiceJet flights. Consumption of alcohol is prohibited on all SpiceJet domestic flights.

SpiceJet sells snacks/refreshments and juices on selected flights subject to availability.

In case of circumstances beyond its control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labor, fuel or facilities, or labor difficulties of Carrier or others all actual, threatened or reported), SpiceJet may without notice cancel or delay a flight. If due to such circumstances SpiceJet cancels or delays such flight beyond 10-hours, is unable to provide previously confirmed space, or fails to stop at the Passenger's destination point, the carrier shall either:

• Carry the Passenger on the next scheduled service of SpiceJet on the same sector on which space is available, without an extra charge or
• Make a full refund for the booking as paid for by the Passenger and shall be under no further liability to the Passenger. In such an event, SpiceJet will make the refund available within 2-weeks, through its Passenger Relations department.

Limited inventory is available, per flight on a daily basis. The seats are offered on first come first serve basis. If the inventory is sold out on this class, then the passenger may choose to travel a different date where the inventory is available or choose to travel at normal available fare.

• This facility is extended to serving J&K Police (not including their families) and retired Indian Armed Forces, paramilitary personnel and their families.
• Airport Services have to verify the ID card of the passenger prior to check-in.
• Bookings can be done by logging on to www.spicejet.com, reservations and limited airports :-

  City Code	Airport
  IXJ	Jammu
  ATQ	Amritsar
  GOI	Goa
  IXA	Agartala
  SXR	Srinagar
  DED	Dehradun
  IXB	Bagdogra
  GAU	Guwahati
  IXZ	Port Blair
  VTZ	Vishakhapatnam
  JLR	Jabalpur

• Inventory restriction - Limited number of inventory is available under this category per flight in a day. The inventory is served on first come, first serve basis. If the passenger cannot find inventory under this category he /she may choose to travel on a different date when the inventory is available or can choose the normal class fare.
• Currently we are not accepting Indian Armed Forces personnel for web check-in.
• All other terms and conditions also apply. Please visit www.spicejet.com/tnc.aspx for details.