faqs

online check-in

How do I check-in online?

Check-in online is a user friendly process which will guide you to the end.

The following steps would guide you through the process.

  1. Log on to the website www.spicejet.com
  2. Click the link online check-in.
  3. Please read and accept the terms and conditions, and click on continue.
  4. It would prompt you to select the Departing City and enter the PNR Number.
  5. If your details are correct, it would prompt you to select the passenger(s).
  6. Select the Passenger(s) required to check-in and the system would take you through the seat map.
  7. Once you have selected the desired seat, the screen would prompt you with the passenger detail and the seat number.
  8. If you are sure you can continue and confirm the process, the system would prompt you for printing your boarding card(s) and customer copy.
  9. You can take this boarding card and get yourself security checked before flying.
In which cities can I check-in online?

You can check-in online in all flights except originating from Jammu and Srinagar.

How many passengers can I check-in online at one time?

Currently you can only check-in online, 9 passengers at a time.

How can I cancel my ticket after I have checked-in online?

Once you have checked-in online, you cannot cancel your ticket. You would be treated as a No-Show passenger and your money would be forfeited in this case.

I have lost my online boarding card. What do I do?

Click the same link of online check-in. The system would identify that you have already checked in. It would provide you with an option to once again print the boarding card.

Can I make any modifications in the itinerary once I have checked-in online?

No, once you have checked-in online, you cannot make any modifications in the itinerary including Name Changes, Flight Changes, Cancellations and no refund would be provided.

I have luggage with me. Can I check-in online?

No, you need to the report to Airport Check-in counter for check-in. Guests may carry a maximum of one piece of cabin baggage, as defined by BCAS guidelines, with an additional restriction of maximum weight of one piece of 10.0 kg, not to exceed 55cm + 35cm + 25cm (Total 115 cm). Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu and Srinagar airports.

Would I get a seat of my choice while check-in online?

Yes, you would be provided to opt for a choice of your seat at the time of check-in online apart from the same choice which is provided to you at the time of booking. There would be some seats which are blocked by the airline. You are required to select the preferred seat which is vacant.

I have an infant with me. How do I Check-in online?

You cannot check-in online with an infant. You need to report at the Airport check-in counter for obtaining your boarding passes.

I have opted for a wheel chair. How do I check-in online?

You need to check-in at the Airport check-in counter to obtain your boarding pass.

Can I check-in online at the time of booking?

You can check-in online within 24 Hrs of Scheduled Flight Departure and until 4 Hrs of Scheduled Flight Departure.

How much time before the flight should I report at the Airport?

You are required to clear the Airport Security Check and report at the boarding gate atleast 30 minutes before the flight departure.