| SpiceJet Gears-up for Fog
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| November 24, 2009, New Delhi : SpiceJet, India's most preferred carrier is well-prepared to deal with any fog related delays during the winters.
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We will provide the following to our customers-
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- Snack in the event of an extensive delay.
- Accommodation to Transit passengers in case they have to spend the night in the connecting city.
- Real-time information on flight through an Interactive Voice Response system. The numbers are 09871803333 or 1-800-180 3333 (toll free).
- Frequent SMS updates.
- Personal calls with status updates.
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All SpiceJet aircrafts are now CAT III compliant, meaning the aircraft are equipped and the pilots are trained to take off in poor visibility conditions.
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Announcing the fog plan, Samyukth Sridharan, Chief Commercial Officer, SpiceJet Ltd. said, "We are ready with a comprehensive fog plan to assist our customers and make their travel comfortable. We request that while booking, passengers make sure to give only their current contact information so that we can reach them if needed. It is also advisable to call the customer care numbers prior to leaving for the airport so that passengers can minimize unnecessary wait at the airport. "
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"While we cannot predict fog, we will do everything possible to make your travel as smooth as possible."
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Fog Quick Check
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- Check flight status before leaving for airport over 09871803333 or 1-800-180 3333.
- Provide personal phone number while booking your ticket.
- Minimize overcrowding - reduce number of visitors at the airport.
- Carry reading material, laptop / mobile chargers, basic toiletries and a change of clothes.
- Be positive - fog is a global natural phenomenon. We are all trying to do our best to help you stay comfortable.
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About SpiceJet Ltd.:
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SpiceJet is India's most preferred Low Fare Airline, delivering the lowest air fares with the highest consumer value. We operate 129 flights daily to 18 cities viz. Ahmedabad, Bangalore, Bagdogra, Chennai, Coimbatore, Delhi, Guwahati, Goa, Hyderabad, Jammu, Jaipur, Kochi, Kolkata, Mumbai, Pune, Srinagar, Varanasi and Visakhapatnam. Our on-time performance is amongst the best in India and coupled with a Technical Dispatch Reliability of 99.6%, making us an airline with least cancellations. SpiceJet's new generation fleet of 19 Boeing 737-800 / 737-900ER aircraft are backed by cutting edge technology and infrastructure to ensure the highest standards in safety and operating efficiency.
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| SpiceJet is the winner of: |
- World Travel Market Award for multi-channel approach in distribution (November 2009) London
- National Award (ICWAI) for excellence in Cost Management (March 2009), New Delhi
- 2008 Frost & Sullivan Indian Commercial Aviation Emerging Company of the Year Award (Nov 2008)London
- Smart Travel Asia's Top 10 Best Budget Airlines in Asia (Sept 2009 & 2008) Hong Kong
- Outlook Traveler's Best Low Cost Airline (Feb 2008) India
- TAFI – Abacus's Best Low Cost Airline (Sept 2007) Malaysia
- "CIO 100 Award" for IT efforts for customer satisfaction and business growth (2009, 2008 & 2007) India
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Read SpiceJet Testimonials @ - http://spicejet.com/testimonial.asp
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