1. Log on to our website that is www.spicejet.com, look at the availability of flights and the available fares, select the flight and fares, agree to our terms & conditions, fill in your particulars, complete the payment process, and finally generate an itinerary.
2. Call SpiceJet's 24-Hour Guest Sales & Reservation Center at 18001803333 or 9871803333.
3. Go to any SpiceJet's walk-in airport ticket counters or sales offices.
4. Or, you can book a seat at any of our SpiceJet Selected Travel Agents (For this service a non-refundable Transaction Fee will be collected by the Agent).

Once your payment has been made, you will be issued a passenger Booking Reference Number(PNR), and your Travel Itinerary (your reference, receipt and booking detail) will be provided in person or emailed to you. Alternatively it can be collected at our airport sales counter, just outside the terminal.

More than 15 guests may be booked as a group, for the same kindly contact the Group desk at groupdesk@spicejet.com

Yes, guests can hold the reservation and pay later when booking at least 3 days prior to their flight departure day. Reservations will be held until midnight, the following night and will be automatically cancelled if full payment is not made by that time. This facility is only available through our Guest Sales & Reservation Centers or by having your travel agent contact us.

Example: For a Friday flight – you can make a booking on the preceding Monday to hold until midnight on Tuesday, but as of Tuesday 2301 Hrs. – the booking will be cancelled if the payment is not made. On the Tuesday holds will only be available until 2300 Tuesday.

SpiceJet's inventory is available until 31th March 2010.

No. SpiceJet is truly a ticket-less airline. We've removed tickets from our service along with the costs associated with them. These savings are passed on to you, the guest, and that means we're able to offer you a better fare for our services. SpiceJet offers a printed itinerary with a reference number and the details of the reservations.

There are four ways to pay for your SpiceJet booking :

1. Online booking via the internet with your Master card, Visa, Amex and Diners Cards or via internet banking.
2. For flights booked through the nationwide Guest Sales & Reservation Center– using your MasterCard, Visa, Amex and Diners Cards.
3. For seats booked at the SpiceJet Airport Sales Center, with cash or using your MasterCard, Visa, Amex and Diners Cards.
4. For seats purchased with one of SpiceJet’ preferred travel agents using cash or your applicable credit cards.
5. You can also pay by cash to the delivery associate of Express IT at the chosen address by you, if you have opted for Cash on Delivery payment method on our Guest Sales and Reservation Center SpiceJet.

Foreign (Non-Indian) Credit Cards are accepted by SpiceJet under the following conditions:

• Visa, MasterCard, Diners Club and American Express Cards are accepted.
• The credit card needs to be shown at the airport check–in counter for physical verification.
• The passenger name and credit card name should match.
• If there are multiple passengers booked on a PNR, at least one of the passengers should be the Credit Card holder.
• Passenger(s) who are unable to produce the physical credit card and/or the identity not matching with the credit card and photo identity will not be allowed to board the flight.

SpiceJet booking process will be complete only after the payment has been made by the guests. SpiceJet has made arrangement for on-line payments through credit card. Your payment will be processed immediately.

If you don't have a Credit Card and would like to make a payment for a SpiceJet flight you can go to any of our ticketing/sales offices at airports or to any of our preferred travel agents and pay cash. You can also make the booking online with internet banking. You can also call our 24/7 Reservations Number and opt for payment by cash at your home through our Express IT delivery partners.

If you wish to change any of the details of your booking e.g. date and time, you must inform us of your changes at least two hours prior to scheduled departure of your flight. Changes to your booking will attract a flight change fee of Rs. 750 per guest per sector and the applicable fare difference, and this can be done at our Guest Sales & Reservation Center or at any of our SpiceJet's Airport Sales Centers. Changes to travel dates and times can also be made online through the SpiceJet internet site. Our fees are subject to change without notice. Changes / Cancellation within 2 hours of departure or failure to check-in for a SpiceJet flight at least 30 minutes before the scheduled departure will result in the fare being forfeited.

No, SpiceJet does not allow open dated bookings.

No, SpiceJet operates on a point-to-point basis and will not be held responsible for the consequence of any delays experienced while flying SpiceJet or another carrier.

No, definitely not!!

If you have made a booking, you should have a booking number and flight details. If you cannot remember your booking number, you should mention your name – as booked and we will hopefully be able to find your file.

Yes definitely, using applicable credit card(currently Indian cards- Mastercard/Visa/Diner’s Club/American Express or foreign issued- American Express). SpiceJet offers all its fares in Indian Rupees. Credit cards payments will be converted at your credit card’s current exchange rates.

You can use your itinerary provided by SpiceJet. It contains a breakdown of the amounts paid for your travel which you can submit to your company for reimbursement.