faqs
baggage
- How much baggage can I check-in on SpiceJet flights?
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SpiceJet allows a free checked baggage allowance of 20 kgs. per guest. SpiceJet does not accept responsibility for unsuitably packed, perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g. scratches, stains, soling, dents) resulting from normal wear and tear or for water damage to non-waterproof baggage.
In addition, SpiceJet will allow the complementary carry on of one small hand bag in addition to small personal items; such as a ladies purse/hand bag, an overcoat wrap or blanket, an umbrella/a walking stick, a reasonable amount of reading material, a small camera or binoculars, Infant's food for Guests traveling with Infant, or laptop computer.
Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu and Srinagar airports.
- What are the Excess Baggage charges?
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Excess baggage will be charged at Rs.100/Kg for each one-way journey.
- With upgraded security on aircraft what items am I not permitted to carry onboard the aircraft?
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For safety reasons, dangerous articles, such as those listed below, must not be carried in guest's baggage.
- Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
- Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury
- Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
- Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radio active material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
- Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
- Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Guest cabin.
- Can I check-in for my onward flight at the point of departure and reclaim my checked-in baggage at the end of the entire journey?
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No, Spicejet doesnot offer the facility of through check-in for onward connections with Spicejet or other carriers. Spicejet operates only point to point service and our guests will have to check-in seperately for other flights. We don’t take responsibility for any inconvenience associated with missed connections to or from other carriers. Our guests need to check-in separately for any other carrier connecting flights. We don’t take responsibility for any inconvenience associated with missed connections to or from other carriers.
- When and how do I check-in?
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Airport check-in counters will open two hours prior to the scheduled departure time. Guests are encouraged to report at the Airport between 1-2 hours prior to the scheduled departure time. Check-in counters for all our flights will close 30 minutes prior to departure. SpiceJet will not be able to accept any guest reporting after the counters are closed. Any guest reporting after the stipulated counter closing time will be treated as a "no-show" and will not be entitled to any refund against their one-way fare paid.
- Can I reserve seats when I check-in?
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Yes, SpiceJet offers seat assignments for all its flights and our guests are assigned seats on a first come first serve basis. SpiceJet offers assigned seating for all the guests at the Airport check-in counters. As a further value to its customers, SpiceJet allows Guests booking through its internet website/ 24x7 Reservations Center/ Airport Ticketing counters tp make an advanced seat selection of their choice at the time of their booking on payment of Rs. 50/- per seat selection.
- What should I do if my baggage has been lost during my flight with SpiceJet? Am I entitled to compensation?
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Hopefully this won’t happen but if it should please notify one of our Guest Services Officers immediately and they’ll complete a Property Irregularity Report. We will endeavor to quickly locate and expedite it to you. If we can’t find it in seven (7) days we’ll provide lost baggage compensation in the amount of Rs 200 per Kg up to a maximum limit of Rs 3000.
- Can I get a refund for seat that has not been used?
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No. We will not refund your money should you fail to travel as per your itinerary. If you notify us two hours before your scheduled departure however we'll allow a change/cancellation to your reservation.
- What is the maximum size allowed for my one piece of cabin baggage?
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A small hand baggage not exceeding 55cm + 35cm + 25cm (total 115 cm). In addition, it may not exceed 10 kg.
Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu and Srinagar airports.
- How much baggage can I check-in if I have connecting international flight?
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Guest travelling to / from USA/ Canada and are connecting to SpiceJet for domestic travel (within 24 hours) may carry
- 2 bags each; the weight of each bag should not exceed 23 kgs.
- The total waiver for two bags together will be 46 kilos. Excess baggage rules apply for any additional weight.
- The dimension of each bag not to exceed 106 inches (length+breath+height).
The guest has to provide a valid proof of travel on the international flight (tickets / boarding pass)

