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Gurgaon, 15h April, 2014: In an effort to make pricing and fare
displays simpler and more transparent for the benefit of customers, SpiceJet today
announced the removal of the “fuel surcharge” add-on from all of its pricing, and
consolidating it as part of the base fare.
Going forward, the fare displayed will be what you see is what you pay, only taxes
and fees payable to the government and third parties extra, just like consumers
experience when shopping for other goods and products.
This fare simplification actions what had been earlier communicated by SpiceJet
to the Directorate General of Civil Aviation (DGCA).
SpiceJet is the first airline in India to implement this initiative, continuing
its trend of taking the lead in making airline travel and pricing more consumer
friendly and accessible to more people.
“We have been considering this proposal of offering consolidated price to customers
for some time now. The standard way of displaying fares practiced by airlines in
India is often confusing to customers, and we hope with our simplification initiative,
customers will be better informed and more willing to purchase tickets without fearing
the final price will be very different from the so-called and often meaningless
“base fare”, said Mr. Kaneswaran Avili, Chief Commercial Officer, SpiceJet Ltd.
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