X

Media Centre

SpiceJet plans to add new destinations and routes

Revamps product and service offering

New Delhi, 16th January, 2014: SpiceJet, India’s second largest low cost airline, filed its summer 2014 schedule for approval. The new schedule contains a number of significant changes to the network. New flights will be added and a few routes will be dropped on both domestic and international front.

New international destinations being added include Hong Kong and Dhaka. SpiceJet will be discontinuing its Pune-Bangkok, Varanasi-Sharjah, and Delhi-Guangzhou flights. Sharjah will continue to be served from Pune and Lucknow, and Bangkok from Bangalore. Guangzhou will be served from Kolkata, along with Hong Kong. The stations that will be removed from its network include Pondicherry, Trichy, and Allahabad. The revised schedule will fully deploy SpiceJet’s fleet of 42 Boeing and 15 Q400 aircraft, and will result in further growth for the airline.

Additionally, SpiceJet also announced plans to build on the interline alliance with Tigerair by adding new cities to the existing footprint.

On the product front, SpiceJet announced the launch of several new and enhanced products and services. SpiceMAX is a priority handling product for passengers who select a premium seat, and offers in addition to the seat priority check-in, enhanced 10 kg Hand Baggage allowance, and priority checked baggage handling and delivery. As part of its enhanced focus on premium customers, SpiceJet will be reconfiguring its Boeing 737 aircraft to offer 5 rows of seats with enhanced legroom and value added services. SpiceJet also recently launched a frequent flyer offer for corporate travelers called Corporate Frequent Flyer, through which customers booking through corporate accounts will get one free ticket for every six flights, and two for every ten flights.

SpiceJet further announced that it will be launching a cabin refresh program shortly, along with rolling out several enhancements to its inflight product These enhancements include an entirely new menu and service delivery model in partnership with top caterers, and an increase in online meal ordering options. SpiceJet ground and cabin crew will also be undergoing an intensive service refresh training program.

With all of the changes being put into place, SpiceJet is working towards a reinvigorated airline that will see a complete product, service, operational, and performance turnaround in 2014, while increasing its network and service offering to more passengers in India and abroad.

About SpiceJet:
SpiceJet is India’s second largest low cost airline with over 19% of market share in Indian domestic market. The airline currently operates more than 360 daily flights to over 56 airports which includes 46 Indian cities and 10 international destinations.

SpiceJet connects it’s network using new generation fleet of 42 Boeing 737-800/ 900ER aircrafts, which are of the highest standard in safety and operating efficiency, along with 15 Bombardier Q400 aircrafts that are more focused on enhancing connectivity to Tier II and Tier III cities.

Archive