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SpiceJet introduces ‘SME Traveller’ exclusively for the MSME sector
  • The innovative tool offers added flexibility and savings to its MSME customers
  • It comes with “Spice Points”, a new rewards scheme for the travellers
  • Flexibility to choose other add on products like SpiceMax extra leg room seats, pre-book meal and also access baggage.

Gurgaon, 23 September, 2014: SpiceJet today introduced a simple self-booking innovative tool, 'SME Traveller', exclusively for the SMEs. This product has been especially designed to address the needs of business travellers from the micro, small and medium enterprises (MSME) sector. SpiceJet is the first airline in India to introduce a dedicated and seamless travel management platform for SME business travellers, offering flexibility and opportunity to save on every booking.

SMEs can avail attractive fares (up to 10 percent discount), “Spice Points” upon each completed travel, simplified booking process and detailed travel and savings reports. SpiceJet’s new SME product allows qualifying firms to manage their cost, schedule and overall travel requirements dynamically and proactively. This product enables individual business travellers of the registered SMEs to manage their travel needs on their own, while providing complete visibility and transparency to the SME business and travel managers.

“SME Traveller is aimed to target nearly 70-100 million MSMEs in the country who contribute to 8% of the country’s GDP (source: CII). MSMEs are also credited in contributing to 36% of the total value of exports from the Country and the sector has recorded a constant year on year growth of over 10% thereby making this sector the backbone of Country’s economy. Hence we definitely see a business need to reach out to this section,” said Mr. Kaneswaran Avili, Chief Commercial Officer, SpiceJet Ltd.

Spice Points, a new product from SpiceJet, enables the SME Traveller obtain further discounts on their future travel. Each completed travel accumulates Spice Points, which are then reflected against future booking searches as well as in the traveller’s profile. These Spice Points are as good as cash and can be redeemed by the SME traveller against subsequent booking(s).

Customers travelling by SpiceJet can also pre-book their meals to avoid last minute disappointments, and can get to enjoy SpiceMax seats with significantly more legroom and priority check-in for a modest add-on fee if they so choose during the booking process or anytime after, using the manage my booking option. This option is also available for bookings made through travel agents.

SpiceJet has recently waived off the convenience fee for customers using internet banking to make payments through SpiceJet.com

About SpiceJet:

SpiceJet is India’s second largest airline by domestic passenger share. The airline operates more than 340 daily flights to 49 destinations, including 41 Indian and 8 international cities.

SpiceJet connects its network using next generation fleet of 32 Boeing 737-800 and 6 Boeing 737-900ER aircrafts, along with 15 Bombardier Q-400 aircraft that are focused on Tier II and Tier III cities.

With confidence gained from being one of the top airlines in India in terms of on-time performance, SpiceJet recently launched its “On Time Guarantee” (OTG) program that assures passengers that if a flight is delayed for any reason that are within the control of the airline, then flyers will be automatically compensated with discount vouchers for their next travel.


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