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SpiceJet enhances its services from Gorakhpur
Flags off 16 new flights with dedicated fleet of Q400s
  • Flights to new sectors effective from 4th October include Kolkata-Silchar-Guwahati; Kolkata-Aizawl-Guwahati; Kolkata-Gorakhpur-Delhi
  • Kolkata-Visakhapatnam-Kolkata sector effective from 1st November
  • Additional frequencies on routes like – Kolkata-Bagdogra and Kolkata-Guwahati

Gurgaon, 5 October 2016: SpiceJet, India’s favourite budget airline, has once again reiterated its regional connectivity agenda this time with a special focus on North-East India. Fastening the north eastern states on its pan-India radar the airline flagged off 16 new flights on the Kolkata-Silchar-Guwahati; Kolkata-Aizawl-Guwahati; and Kolkata-Gorakhpur-Delhi routes. SpiceJet is the first low-cost carrier to introduce direct daily flights on the Guwahati-Silchar, Guwahati-Aizawl, Aizawl-Kolkata, Gorakhpur-Delhi and Gorakhpur-Kolkata routes.

SpiceJet intends to penetrate the underserved markets within its domestic network and thereby aims to enhance regional connectivity. Whilst the airline has outlined new markets on to its network inclusive of Silchar, Gorakhpur and Aizawl, it will also deploy a dedicated fleet of three Q400 for the north-eastern markets.

On 4th October, SpiceJet flagged off its new flights from Guwahati, Aizawl and Gorakhpur in the auspicious presence of dignitaries and ministerial chieftains like Shri Jayant Sinha - Hon'ble Minister of State for Civil Aviation, Shri Sarbananda Sonowal - Hon'ble Chief Minister of Assam, and Shri Lt. Gen Nirbhay Sharma, Hon'ble Governor of Mizoram amongst others.

The airline will also operate new flights on sectors like Kolkata-Silchar-Guwahati; Kolkata-Aizawl-Guwahati and Kolkata-Gorakhpur-Delhi. Kolkata-Visakhapatnam-Kolkata flights are effective from 1st November.

Mr. Ajay Singh – CMD, SpiceJet on the occasion said, “There is tremendous growth taking place in the economies of small towns of the tier-II and tier-III cities. The next wave of growth for the Indian aviation industry is going to come from them as these small town airports will enable the industry to explore the growth potential of these untapped markets. With the onus of operating the highest number of flights into smaller destinations in the market today we are now focusing on elevating these regional cities on to our pan-India network. We are also planning to boost our departures from Kolkata by 40% with an extensive outlook for domestic and international network from the city.”

SpiceJet is all set to chart Kolkata as its third Bombardier Q400 hub after Delhi and Hyderabad and is looking at expanding its domestic and international network from the city. The airline will also ramp up its international connectivity from the city with an additional daily flight to Bangkok, and new daily flights to Dhaka and Chittagong from December this year. SpiceJet also has plans to introduce additional frequencies on routes like – Kolkata-Bagdogra and Kolkata-Guwahati.

With the augmented program, the airline will now operate 317 daily flights vis-à-vis its current schedule of 298 daily flights.

Flight Schedule:

Flight No. Origin Destination Departure Arrival Frequency Effective
SG 3213 Kolkata Silchar 05:00 06:20 Daily 04th Oct - 29th Oct
SG 3213 Silchar Guwahati 06:40 07:30 Daily 04th Oct - 29th Oct
SG 3214 Guwahati Silchar 07:50 08:25 Daily 04th Oct - 29th Oct
SG 3214 Silchar Kolkata 08:45 10:10 Daily 04th Oct - 29th Oct
SG 3213 Kolkata Silchar 06:15 07:35 Daily 30th Oct - 30June 17
SG 3213 Silchar Guwahati 08:05 08:50 Daily 30th Oct - 30June 17
SG 3214 Guwahati Silchar 09:10 09:50 Daily 30th Oct - 30June 17
SG 3214 Silchar Kolkata 10:10 11:35 Daily 30th Oct - 30June 17
SG 3281 Kolkata Aizawl 11:05 12:10 Daily 04th Oct - 29th Oct
SG 3281 Aizawl Guwahati 12:30 13:30 Daily 04th Oct - 29th Oct
SG 3282 Guwahati Aizawl 13:50 14:55 Daily 04th Oct - 29th Oct
SG 3282 Aizawl Kolkata 15:15 16:25 Daily 04th Oct - 29th Oct
SG 3281 Kolkata Aizawl 08:00 09:15 Daily 01st Nov - 30th June 17
SG 3281 Aizawl Guwahati 09:35 10:35 Daily 01st Nov - 30th June 17
SG 3282 Guwahati Aizawl 10:55 11:55 Daily 01st Nov - 30th June 17
SG 3282 Aizawl Kolkata 12:15 13:30 Daily 01st Nov - 30th June 17
SG 3287 Kolkata Bagdogra 15:30 16:45 Daily 01st Nov - 30th June 17
SG 3288 Bagdogra Kolkata 17:15 18:30 Daily 01st Nov - 30th June 17
SG 3291 Kolkata Visakhapatnam 19:00 20:50 Daily 01st Nov - 30th June 17
SG 3292 Visakhapatnam Kolkata 21:30 23:20 Daily 01st Nov - 30th June 17
SG 3291 Kolkata Guwahati 06:05 07:35 Daily 04th Oct - 29th Oct
SG 3292 Guwahati Kolkata 07:55 09:25 Daily 04th Oct - 29th Oct
SG 3271 Kolkata Gorakhpur 1145 13:30 Daily 04th Oct - 30th June17
SG 3274 Gorakhpur Delhi 13:50 15:45 Daily 04th Oct - 30th June17
SG 3273 Delhi Gorakhpur 12:25 14:10 Daily 04th Oct - 30th June17
SG 3272 Gorakhpur Kolkata 14:40 16:15 Daily 04th Oct - 30th June17
SG 3216 Kolkata Guwahati 18:15 19:55 Daily 04th Oct - 30th June17
SG 3217 Guwahati Kolkata 20:20 21:45 Daily 04th Oct - 30th June17

About SpiceJet Ltd:

SpiceJet is India’s #2 budget airline that has made flying more affordable for more Indians than ever before. SpiceJet operates 317 daily flights to 44 destinations, including 38 domestic and 6 international ones. SpiceJet connects its network with a fleet of 29 Boeing 737NG and 14 Bombardier Q-400s. The majority of SpiceJet’s fleet offers SpiceMAX, the most spacious economy class seating in India and perhaps the world, at an additional fee option.



  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to;
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +919871803333/ +919654003333